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Accounts Receivable Specialist
Position will be based in Lockport, Illinois at our Billing office. The Accounts Receivable Specialist works to ensure that we are optimizing insurance and patient collections, maintaining accurate balances of patient accounts, and reducing outstanding receivables. This position is also a vital link between patients/responsible party, insurance carriers, and facilities, focusing on collection monies timely and maintaining positive customer relations. While this position reports to the Accounts Receivable Supervisor, there will be significant interaction with Facility Managers, Vice Presidents of Operations, Front Office Manager, and Front Office Coordinators. This position is usually office-based, and will require field work as necessary. Attendance at monthly meetings is mandatory. ESSENTIAL FUNCTIONS: 1. Manage outstanding accounts receivable for assigned facilities. Resolve outstanding balances, resubmitting claims and providing necessary information to support prompt payment. Parties which may be contacted to resolve an outstanding balance include but are not limited to patients, responsible parties, insurance carriers, case managers, employers, referring physician, attorneys, and facility personnel. 2. Follow up on outstanding accounts receivable, focusing on maintaining aged receivables. 3. Make all necessary corrections to the billing system. Research and resolve claims rejected by payor. 4. Identify billing and coverage problems. Communicate with billing and front office staff regarding billing requirements not being met. 5. Maintain current knowledge of policies and procedures as provided by management. 6. Answer patient and facility questions about account balance and status of payment, in a professional manner. Requirements The qualified candidate must be a high school graduate with 1-2 years of prior medical billing/collections/Accounts Receivable experience in a health care setting/environment. Strong work ethic with excellent interpersonal communication skills is essential. Please include salary history on resumes/cover letters. Resumes without salary history will not be considered.
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